Shipping Policy

Shipping Policy

At Trading Souq, we are committed to providing fast and reliable delivery services across Saudi Arabia.

Order Processing

  • Orders are processed within 24–48 hours after confirmation.
  • Customers may receive a confirmation call or WhatsApp message before shipment.
  • Orders are carefully packed to ensure safe delivery.

Delivery Time

  • Standard delivery takes approximately 3–7 business days.
  • Delivery times may vary depending on your city and courier availability.
  • Remote areas may require additional delivery time.

Cash on Delivery (COD)

Trading Souq currently offers Cash on Delivery (COD) only.

  • Customers are required to pay the full order amount upon delivery.
  • Please ensure someone is available to receive the package.

Shipping Conditions

  • Customers must provide accurate shipping information.
  • Incorrect addresses or unreachable phone numbers may delay or cancel delivery.
  • Courier delays caused by weather, holidays, or unforeseen circumstances are beyond our control.

Failed Deliveries

Repeated refusal of confirmed orders without a valid reason may result in restrictions on future Cash on Delivery purchases.